Senior Account Executive
Reports to: Account Director and/or Supervisor
Location: Remote, United States except New York, Illinois or California.
Type: Full time, Exempt in a work from home office environment

Commitment to Inclusion
We encourage diverse candidates to apply. As a firm that drives culture, we aim to build welcoming, inclusive workplace, and reflect the world’s diverse people and voices both internally and externally to ensure success in our commitment.

Overview
Paradise is seeking a talented Senior Account Executive to join our Accounts team and become a Partner for Good! You will play a crucial role in planning, coordinating and directing creative services and production projects for assigned clients.

Character Traits
Extremely organized, proactive, self-starter with an upbeat, positive, “can do” attitude, flexible to change, ability to adapt and adjust to a variety of situations, a problem solver, accountable, troubleshooter and resourceful. Must possess a strong work ethic and take pride in the quality of your work. Demonstrate willingness to learn and grow as opportunities are presented.

Position Summary 
The goals of a Paradise Senior Account Executive are aligned with the needs of our team and the job role responsibilities. You are the accountable and responsible client relationship team member on a day-to-day basis, ensuring client work is delivered that aligns with the approved strategic mindset, forward-thinking approach, on time, on budget, and according to specifications from conception to completion from all departments.

A Senior Account Executive functions as a valued team member to the agency and client, managing both client and Paradise expectations. A Senior Account Executive provides consistent direction, input and motivation to internal teams, while successfully managing all aspects of producing a project from concept development to product completion and billing.

This position will also focus on operational efficiency and maintaining attention to the detailed specifications required for successful campaign execution. The Senior Account Executive will manage multiple accounts and work closely with internal teams (Creative, Media, Public Relations, Social Media, etc.) and clients.

The Senior Account Executive assists and collaborates with the directors, supervisors and leadership on the Paradise agency financials including profitability, budgets, budget tracking, and invoice tracking.

You are responsible to set a professional tone, with positive intent, and an open mindset when working and communicating with both your team and cross-functionally.

Responsibilities

• Manages clients’ budgets and timelines and flags risk ahead of time.
• Proactively assesses and improves day-to-day and agency processes.
• Manages meetings to ensure individual contributors are clear on expectations, are making the best use of their time,
  and clear goals are set.
  • Manage/develop agenda and provide post-meeting recaps and next steps for all stakeholders.
• Proactively ensures client objectives are clear prior to developing briefs.
• Thinks critically in the development of new work, in order to prepare for client feedback or technical roadblocks.
• Manages multiple projects to successful completion at once.
• Begins to develop style for effectively selling work and is open to out of the box thinking.
• Applied understanding of client preferences and challenges to help the team shape, support and present work for its best reception.
• Oversee and manage the day-to-day operations of assigned accounts, ensuring that all projects are executed based on the agreed-upon scope, specifications, and timeline.
• Facilitate client communications and meet with clients on regular basis, while fostering a strong relationship
  with both clients and internal teams.
• Act as the operational lead for projects, ensuring that all creative, media, and digital teams are on track and meeting deadlines.
• Confer with key team members to collect and provide information, support, project changes, meet milestones
  and fulfill required tasks for each project.
• Regularly communicate status of all projects by means of weekly meetings, status reports and daily updates to
  appropriate team members.
• Keep management informed of account status and client/agency concerns.
• Manage challenging situations both internally and with the clients and develop solutions/take steps towards proper resolution.
• Understand and monitor key performance indicators (KPIs) to measure the efficacy of campaigns,
  with emphasis on monthly reporting and provide key takeaways and determine next steps for current and future campaigns.
• Maintain accurate records of projects, communication, approvals, budget worksheets, etc.
• Manage estimates and billing with accounting to ensure accuracy and timely invoicing.
• Monitor campaign and milestone dates, ensuring accurate and on time delivery and launch.
• Adhere to internal standards, ensure creative work presented is on strategy and is an appropriate response to the brief.
  Develop creative briefs.
• Positively contributes to company culture every day.

Qualifications

• BA/BS degree in marketing, advertising, communications or relevant, equivalent experience required.
• 4-5 years of account management experience.
• Experience with any of the major agency project software systems, such as Workamajig.
• Experience with all types of marketing such as Creative, Digital, Social, PR, Media.
• Proficient in the Google suite of products and all Microsoft Office Suite, especially Excel and PowerPoint.
• Detail oriented and task driven.
• Excellent communication skills required.
• Proactive and solutions oriented.

Attributes for Success

• Ability to manage multiple projects in a fast-paced, deadline driven environment, with ability to prioritize.
• A relentless attention to detail and a passion for quality; strong organizational skills, excellent problem-solving and critical thinking skills.
• Strong interpersonal skills.
• Must possess a complete understanding of agency traffic procedures.
• Demonstrated ability to manage deadlines.
• Know how to present agency concepts to the clients and guide clients to well-considered responses and requests, as well as summarize feedback for internal team.
• Possess a strong comfort level delivering presentations on a regular basis.
• Team oriented.
• Holds oneself accountable.
  
  

Did we just describe you?
Send your information to nkaylor@paradiseadv.com.